30.8 Logon Priority page (Security Settings)
The Logon Priority page allows you to configure the order in which different logon mechanisms are presented to the user in the Self-Service App; for example, you may want your users to authenticate with a smart card first, and if that fails, to authenticate with security questions.
Note: If the credential profile requires an authentication code, the user is prompted for the code; if the credential profile does not require an authentication code, the authentication methods are presented in the logon priority order.
When the user is presented with a method of authentication, they can decline the option (for example, when presented with a smart card authentication screen, they can click the "I cannot authenticate with my device" option) and proceed to the next available logon mechanism.
For information on which Self-Service App actions support this feature, see the Authentication section in the Self-Service App guide. Depending on the action used, other authentication considerations may take priority.
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To change the order, select the logon mechanism and click Move Up or Move Down.
Note: If you have Windows Logon in your list, it stays at the top of the list – Windows authentication is carried out before any interactive authentication methods. If Windows authentication is successful, the user starts the action; if it is unsuccessful, the user is presented with the next logon mechanism in the list.
- To remove an option, select the logon mechanism and click Remove.
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To add options, click Add:
Select one or more options, then click Add Selected.
Note: Logon mechanisms in MyID Desktop
